Training programmes
- ISO 9001:2015 Foundation — structure of the standard, process approach, documented information
- ISO 9001:2015 Internal Auditor (ISO 19011) — audit planning, checklists, writing non-conformities, case studies
- Integrated Management Systems (ISO 9001 / 14001 / 45001) — high-level structure and single-audit approach
- Root-cause analysis and corrective action — 5 Whys, fishbone, 8D
- Risk-based thinking and FMEA
- Cost of quality and continual improvement (PDCA, Kaizen)
Courses are run in-house or as open classes; the internal auditor programme includes an examination and certificate of achievement.